Join NCTUE® for a clearer picture of consumer credit.
Analyze consumer data. Elevate opportunities for reduced losses and improved collections. NCTUE empowers members to make better decisions without increasing risk.
Smarter up-front decision making
Every year, companies write off millions of dollars in bad debt due to fraudulent account openings, outstanding balances, and unpaid closed accounts (UCAs). You don’t have to be one of them.
By joining the National Consumer Telecom & Utilities Exchange (NCTUE), you’ll gain member-only access to Fair Credit Reporting Act (FCRA)-compliant data on millions of consumers in a centralized location.
467M+
active accounts
238M+
distinct customers
38M+
customers not found in traditional credit reporting
160+
member contributors
Membership opens doors
Membership grants you access to exclusive industry data and networking events. Membership is open to national, regional, and local companies that provide a range of services, including telephone, cable TV, gas, electric, internet, water, home security, and more. The consortium is governed by member agreements, operating guidelines, and bylaws, while eligibility is governed by the member-led NCTUE board of trustees.
More data, better results
Armed with a wealth of data, member companies improve collections efforts and reduce losses. Member-only products also enhance risk assessment and decision-making — like when to collect a deposit, which services to offer, and at what price.
Contributing companies get a 360-degree view of consumer finances when the NCTUE data is combined with traditional credit data. With the most up-to-date, industry-specific data at their disposal, opportunities come alive.
Member participation delivers better business results
At NCTUE, member contribution is key: to receive data, members are required to give their data.
When members anonymously contribute data online or through batch uploading, the consumer database grows, making the data even more valuable. You can screen new members for customer service applications and unpaid closed accounts, improving business processes and profitability.
Good for business and consumers
Watch the video to see how we operate
NCTUE data has improved our customer service. We look at that opening score … and we can say we should do something different about our customers at high risk of not paying. For our lower-risk customers, we could give them a little more time.
Sir Guy Epps
Comcast Cable
Do you work for a company that would like to become a member of NCTUE?